Shipping & Returns
What shipping options are available?
We ship FedEx and UPS, but we can ship USPS upon request.
What are your current lead times?
The current lead time for shipping products is 5-7 business days from the date of your order.
In-stock items ship within 1-2 business days, unless otherwise noted. Next Day Air orders for in-stock items ship within one business day.
Some products from other brands are currently experiencing long lead times.
Please call or email for current availability and more detailed lead times.
Do you ship outside of the USA?
Yes, please contact us at 641-660-9837 or info@digsrodshop.com for pricing. Digs Rod Shop is not responsible for any duties, taxes, or other fees related to the product crossing international borders.
Do you ship to Alaska and Hawaii?
Yes, please contact us at 641-660-9837 or info@digsrodshop.com for pricing.
What could cause a shipping delay?
Holidays, weather, events, out of stock items, sales, or UPS shipping facility delays can create a backup.
What is your return policy?
Once you receive an order, you have 10 days to inspect the product for any damage or any ‘missing’ components. After 10 days, the customer is responsible for the cost of any missing or damaged components and shipping. We offer a 30-day Return Policy on products. All products are subject to a 20% restocking fee and must be returned complete with all components that have not been installed or damaged. Missing or damaged components may only receive a partial refund or no refund. The customer is responsible for all return shipping costs. Please contact us for any questions regarding returns or to receive a Return Merchandise Authorization number.
How do I return a product?
Please fill out the Return Merchandise Authorization Request Form here.